GDPR

At Tofy.ai, we are fully committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

This policy outlines how we collect, use, store, and protect your data when you use our services.

1. Who We Are

Tofy.ai is a cloud-based platform offering AI tools for voice generation, media editing, and content creation. As a data controller, we determine how your personal information is processed when using our services.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name and email address (when creating an account or contacting us)

  • Billing and payment details (if subscribing to a paid plan)

  • Usage information (e.g., browser type, device, IP address)

  • Content you upload to use our tools (processed temporarily for output generation)

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Consent – when you sign up or agree to communications

  • Contract – to provide the services you requested

  • Legal Obligation – to comply with financial or regulatory laws

  • Legitimate Interest – to improve our services, detect fraud, and support users

4. How We Use Your Data

We use your data to:

  • Provide and maintain access to our platform

  • Process transactions and manage your account

  • Improve platform performance and usability

  • Respond to support requests and user feedback

  • Send important service updates or communications

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above. Content uploaded to our AI tools is not stored permanently unless required for service functionality or explicitly requested by the user.

6. Your GDPR Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request data deletion (“right to be forgotten”)

  • Object to or restrict data processing

  • Receive a copy of your data in a portable format

To exercise any of these rights, please email us at support@tofy.ai

7. Data Security

We use industry-standard encryption and security protocols to safeguard your information. Access to personal data is restricted to authorized personnel only.

8. International Data Transfers

Our servers and service providers may be located outside the EU. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses (SCCs) or verified third-party compliance with data protection frameworks.

9. Cookies and Tracking

We use cookies to improve website functionality and enhance user experience. For full details, please see our Cookie Policy.

10. Contact Us

If you have any questions or concerns about this GDPR Policy or your data, contact us at:
📧 support@tofy.ai

You also have the right to lodge a complaint with your local data protection authority if you believe your data has been mishandled.